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Managing Company Accounts and Licenses

The functionality described in this article is not available in the Community SDK edition.
You should upgrade to Engineering / Sim SDK edition to use it.

Admin Panel Overview#

The company admin has the access to the Admin Panel available on the UNIGINE developer portal, that allows managing company accounts and licenses. To open the Admin Panel, do the following:

  1. Go to and click the Sign In button in the top-right corner.

  2. On the page that opens, sign in using your credentials.

  3. As you are logged in, more options are available to you.

  4. Select the MY COMPANY section.

In the menu on the left side, the following sections are available:

  • COMPANY INFO - provides the overall information on the total user amount, maximum upload capacity for the files uploaded to supplement support tickets. You can also edit such company information as website and phone there using the Edit button and manage the files uploaded to supplement support tickets via the Manage files button.
  • USERS - allows managing the company users: adding, deleting, editing, enabling, and disabling their profiles and modifying their roles.
  • MANAGE FILES - the interface for managing the files uploaded to supplement support tickets.
  • SUPPORT TICKETS - displays all support tickets created by the company users, allows viewing and editing them.
  • LICENSE MANAGER - the interface for managing licenses and allocated seats.
  • ACCESS CONTROL - allows controlling access to various products for various groups of users according to their roles.


This section allows managing the company users.

Creating a New User#

To create a new user, click the Add User button.

The form will open:

This form requires the following data to be filled in:

EMAIL User email that is used for logging in to UNIGINE SDK Browser.
FIRST NAME The user's first name.
LAST NAME The user's last name.
POSITION The user's position in the company. This field is optional.

The role assigned to the user to regulate the access to SDKs and their materials. The following roles are available:

  • Developer - has access to SDKs, support tickets, forum, evalkit.
  • Company Admin - manages user accounts and licenses, has access to SDKs, support tickets, forum, evalkit.
  • Binary - option for developers working with legacy SDKs, restricting their access to source code (if this option has been included into their package).

Managing Users#

The Company Admin can manage the existing users. Click on the nickname of the user you want to modify. The USER PROFILE page will open.

To modify the user profile, click the Edit button.

In addition to the data set when adding the user, the following details are available for editing:

NICKNAME User nickname to be used on the UNIGINE forums. In can be changed on a semiannual basis only.
PASSWORD User password. You can either type or generate a new password for the user.
SITE LANGUAGE The language in which the website is displayed by default. Users can switch the website language on their own.
The language in which notifications are displayed.
CDN Content Delivery Network from which SDK will be downloaded.


The License Management section contains the information on available licenses and the users who currently use these licenses and allows managing the license allocation.

The details on the license are viewed by clicking on the corresponding product:

  1. Name of the product for which the license is purchased
  2. Number of seats available (not allocated to anyone) out of the total number of seats purchased with the license
  3. Date up to which you can download SDK updates
  4. Date up to which you can use the engine runtime
  5. Methods of activating the license available with this license
  6. List of allocated seats

Allocated Seats#

The Seat is a kind of workplace for a developer or an artist involved in project development. It can be taken by any member of the team at a certain moment, then released manually by the Admin via the Admin Panel and taken by another member.

The list of allocated seats contains information on who has taken the seat and which type of activation method has been used

Seat Deallocation#

To release the seat, click the button next to the corresponding allocated seat. This would allow disconnecting the license from the current user and making it available to another user.

Only two deletions per day are allowed for the Fixed license activation.

Generating Activation Code for Fixed License#

To generate the activation code for the Fixed license that requires offline activation, you should have the request code generated on the PC where the SDK is going to run.

  1. In the License Manager section of the Admin Panel, click the Get code for fixed license button.

  2. Paste or type in the request code obtained in Step 5, select the user you generate it for, write a note (optional), and click Get code.

    The activation code will be generated.

    If the user changes the PC itself or some of the hardware components, a new activation code must be generated, and the seat should be reassigned.
  3. Copy the activation code to the clipboard or download it as a *.key text file on the local disk by clicking the corresponding button.

    Depending on your web browser settings, the file can be automatically saved in the folder used by the web browser to store downloaded files. Usually, it is the Downloads folder.
  4. Provide the activation code to the PC where the SDK that needs to be activated is installed in order to complete activation (Steps 7-9).


The Access Control section allows restricting users access to each of the available products.

The License Is Accessible toggle defines if the user may access the selected product. If the product has been previously activated in SDK Browser, it becomes deactivated when this toggle is unchecked.

Switching between the available products is done using the PRODUCT filter, which contains all products available for you.

The ACCESS STATUS filter allows displaying only users who can use the product (Enabled) or only users who don't have access to the product (Disabled). By default all company users are displayed.

By default, when a new user is added, all SDKs licensed to the company automatically become available to him (the box is checked for all such products).
Last update: 2024-04-19
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