UnigineEditor问题

If UnigineEditor displays an error saying that the license for the current version is not found:如果UnigineEditor显示错误，提示未找到当前版本的许可证：

check SDK Browser for error messages. You might be logged off:检查SDK浏览器以获取错误消息。您可能已注销：

Please also check that SDK Browser isn't opened twice on your computer and your account isn't used by anyone else.另请检查您的计算机上没有两次打开SDK Browser，并且其他人没有使用您的帐户。

SDK Browser should be running, when you work in UnigineEditor. Otherwise, you may encounter the following error: "Failed to get license information: connection with SDK Browser was lost."当您在UnigineEditor中工作时， SDK浏览器应该正在运行。否则，您可能会遇到以下错误："Failed to get license information: connection with SDK Browser was lost."

Re-open SDK Browser to continue working.重新打开SDK浏览器以继续工作。

You may encounter the following error: "Failed to connect to SDK Browser: SSL verification failed."您可能会遇到以下错误："Failed to connect to SDK Browser: SSL verification failed."

In this case the following should be checked:在这种情况下，应检查以下内容：

• Ports and firewall settings. UNIGINE SDK Browser uses TCP Port 33333 by default to communicate with UNIGINE Editor, so make sure it is available.
  Sometimes TCP Port 33333 can be occupied by Goodsync server, or antivirus software can block this port.
  To check all open TCP ports, you can use:
  • On Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
    
    Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
    Checking the port used by SDK Browser in Resource MonitorOn Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
    
    Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
  • On Linux - the following command:
    源代码

    sudo netstat -nltup

    On Linux - the following command:
    源代码

    sudo netstat -nltup

  If this is the case, close the program that uses TCP Port 33333, and start UNIGINE SDK Browser. On Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
  
  Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
  Checking the port used by SDK Browser in Resource MonitorOn Linux - the following command:
  源代码

  sudo netstat -nltup

  端口和防火墙设置。 UNIGINE SDK浏览器默认情况下使用TCP端口33333与UNIGINE Editor进行通信，因此请确保它可用。
  有时TCP端口33333可以被Goodsync服务器占用，或者防病毒软件可以阻止此端口。
  要检查所有打开的TCP端口，可以使用：
  • On Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
    
    Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
    Checking the port used by SDK Browser in Resource Monitor在Windows上-Resource Monitor，一个内置实用程序。您可以通过“开始”菜单或任务管理器的Performance标签。
    
    Checking the port used by SDK Browser in Resource Monitor在资源监视器中检查SDK浏览器使用的端口
  • On Linux - the following command:
    源代码

    sudo netstat -nltup

    在Linux上-以下命令：
    源代码

    sudo netstat -nltup

  在这种情况下，请关闭使用TCP端口33333的程序，然后启动UNIGINE SDK浏览器。
• A certain application may block communication between SDK Browser and Editor. To check if this is the issue, boot into a safe mode (for example, Windows 10 safe mode (with Networking)) and try to run SDK Browser and Editor. SDK Browser can load a little bit slower here, please wait. If there are no errors, that would mean that some application running in normal Windows boot is blocking communication between SDK Browser and Editor.某些应用程序可能会阻止SDK浏览器与编辑器之间的通信。要检查是否存在此问题，请引导至安全模式（例如， Windows 10安全模式（具有网络连接）），然后尝试运行SDK浏览器和编辑器。 SDK浏览器在这里的加载速度可能会稍慢，请稍候。如果没有错误，则意味着某些在正常Windows引导下运行的应用程序阻止了SDK浏览器与编辑器之间的通信。

If your problem still exists, address the support.如果问题仍然存在，请解决支持。