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Warning! This version of documentation is OUTDATED, as it describes an older SDK version! Please switch to the documentation for the latest SDK version.
Warning! This version of documentation describes an old SDK version which is no longer supported! Please upgrade to the latest SDK version.

Managing Company Accounts and Licenses

The functionality described in this article is not available in the Community SDK edition.
You should upgrade to Engineering / Sim SDK edition to use it.

Admin Panel Overview#

The company admin has the access to the Admin Panel available on the UNIGINE developer portal, that allows managing company accounts and licenses. To open the Admin Panel, do the following:

  1. Go to and click the Sign In button in the top-right corner.

  2. On the page that opens, sign in using your credentials.

  3. Select the My Company section.

On the Admin Panel, the following sections are available:

  • Summary — provides the overall information on the total user amount, maximum upload capacity for the files uploaded to supplement support tickets.
  • Edit company profile — allows adding such company information as website and phone or hiding it, if necessary.
  • Users — allows managing the company users: adding, deleting, editing, enabling, and disabling their profiles and modifying their roles.
  • Manage files — the interface for managing the files uploaded to supplement support tickets.
  • Support tickets — displays all support tickets created by the company users, allows viewing and editing them.
  • License Manager — the interface for managing licenses and allocated seats.
  • Access control — allows controlling access to various products for various groups of users according to their roles.


This section allows managing the company users.

Creating a New User#

To create a new user, click the Add new user button.

The form will open:

This form requires the following data to be filled in:

Nickname User nickname to be used on the UNIGINE forums. In can be changed on a semiannual basis only.
Email User email that is used for logging in to UNIGINE SDK Browser.
Firstname The user's first name.
Lastname The user's last name.
Position The user's position in the company. This field is optional.
Password Password that is used for logging in to UNIGINE SDK Browser.
User type

The role assigned to the user to regulate the access to SDKs and their materials. The following roles are available:

  • Company Admin — manages user accounts and licenses, has access to SDKs, support tickets, forum, evalkit.
  • Developer — has access to SDKs, support tickets, forum, evalkit.
  • Restricted (docs, forum and evalkit) — has access only to evalkit and information in documentation and forum.
Site language The language in which the website is displayed by default. Users can switch the website language on their own.
Notification language The language in which notifications are displayed.
CDN Content Delivery Network from which SDK will be downloaded.

Managing Users#

The Company Admin can manage the existing users as follows:

The user is enabled and can act as set by its role. Clicking on this image disables the user.
The user is disabled and and cannot use the license, manage support tickets, or log in to UNIGINE SDK Browser.
Opens the form that has been used for the user creation to edit the data.
Deletes the user and all its data completely.

License Manager#

The Licenses section contains the information on available licenses and the users who currently use these licenses.

Support Expiration date and availability of access to the Support section.
Forum access till Expiration date and availability of access to the Forum section.
Docs access till Expiration date and availability of access to the Docs section.

The License table describes the following license features (depending on the product some features may be unavailable):

Product Name of the product for which the license is purchased.
Seats count Number of seats available in total with the purchased license.
Free seats Number of seats not assigned to any user.
Channels IG Number of IG channels purchased (available for SIM Per Channel SDK).
Channels VR Number of VR channels purchased (available for SIM Per Channel SDK).
Updates till Expiration date of SDK updates.
Runtime till Expiration date of runtime.

Allocated Seats#

The Seat is a kind of workplace for a developer or an artist involved in project development. It can be taken by any member of the team at a certain moment, then released manually by the Admin via the Admin Panel and taken by another member.

Clicking the icon to the left of the product info displays the detailed information on allocated seats. Here you can see the number of free seats and available activation methods which depend on your license.

The info on allocated seats is listed in the table with these parameters:

Type License activation type
Info Information about user

Seat Deallocation#

To release the seat, click the icon next to the corresponding allocated seat. This would allow disconnecting the license from the current user and making it available to another user.

Only two deletions per day are allowed for the Fixed license activation.

Generating Activation Code for Fixed License#

To generate the activation code for the Fixed license that requires offline activation, it is required to have the request code generated on the PC where the SDK is going to run.

  1. In the License Manager section of the Admin Panel, click the Get code for fixed license button.

  2. Paste or type in the request code obtained in Step 5 and click Get. The *.key text file with the activation code will be generated.

    If the user changes the PC itself or some of the hardware components, a new activation code must be generated, and the seat should be reassigned.

  3. Copy the activation code to the clipboard or save it as a *.key text file on the local disk by clicking the corresponding link.

    Depending on your web browser settings, the file can be automatically saved in the folder used by the web browser to store downloaded files. Usually, it is the Downloads folder.
  4. Provide the activation code to the PC where the SDK that needs to be activated is installed in order to complete activation (Steps 7-9).

Access Control#

The Access Control section allows additionally manage the access of various types of users to each of the available products.

Last update: 2021-08-24
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