UnigineEditor问题
This section provides information on typical errors displayed in UnigineEditor and explains how to fix them.本节提供有关UnigineEditor中显示的典型错误的信息，并说明如何解决这些错误。
Editor Errors编辑器错误#
License for current version is not found找不到当前版本的许可证#
If UnigineEditor displays an error saying that the license for the current version is not found:如果UnigineEditor显示错误，提示未找到当前版本的许可证：
check SDK Browser for error messages. You might be logged off:检查SDK浏览器以获取错误消息。您可能已注销：
Please also check that SDK Browser isn't opened twice on your computer and your account isn't used by anyone else.另请检查您的计算机上没有两次打开SDK Browser，并且其他人没有使用您的帐户。
Failed to get license information无法获取许可证信息#
SDK Browser should be running, when you work in UnigineEditor. Otherwise, you may encounter the following error: "Failed to get license information: connection with SDK Browser was lost."当您在UnigineEditor中工作时， SDK浏览器应该正在运行。否则，您可能会遇到以下错误："Failed to get license information: connection with SDK Browser was lost."
Re-open SDK Browser to continue working.重新打开SDK浏览器以继续工作。
Failed to connect to SDK Browser无法连接到SDK浏览器#
You may encounter the following error: "Failed to connect to SDK Browser: SSL verification failed."您可能会遇到以下错误："Failed to connect to SDK Browser: SSL verification failed."
In this case the following should be checked:在这种情况下，应检查以下内容：
- Ports and firewall settings. UNIGINE SDK Browser uses TCP Port 33333 by default to communicate with UNIGINE Editor, so make sure it is available.
Sometimes TCP Port 33333 can be occupied by Goodsync server, or antivirus software can block this port.
To check all open TCP ports, you can use:- On Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
Checking the port used by SDK Browser in Resource MonitorOn Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor - On Linux - the following command:
源代码On Linux - the following command:
sudo netstat -nltup源代码sudo netstat -nltup
Checking the port used by SDK Browser in Resource MonitorOn Linux - the following command:Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor源代码端口和防火墙设置。 UNIGINE SDK浏览器默认情况下使用TCP端口33333与UNIGINE Editor进行通信，因此请确保它可用。sudo netstat -nltup
有时TCP端口33333可以被Goodsync服务器占用，或者防病毒软件可以阻止此端口。
要检查所有打开的TCP端口，可以使用：- On Windows - Resource Monitor, a built-in utility. You can open it via the Start menu, or from Task Manager's Performance tab.
Checking the port used by SDK Browser in Resource Monitor在Windows上-Resource Monitor，一个内置实用程序。您可以通过“开始”菜单或任务管理器的Performance标签。Checking the port used by SDK Browser in Resource MonitorChecking the port used by SDK Browser in Resource Monitor
Checking the port used by SDK Browser in Resource Monitor在资源监视器中检查SDK浏览器使用的端口
- On Linux - the following command:
源代码在Linux上-以下命令：
sudo netstat -nltup源代码sudo netstat -nltup
- A certain application may block communication between SDK Browser and Editor. To check if this is the issue, boot into a safe mode (for example, Windows 10 safe mode (with Networking)) and try to run SDK Browser and Editor. SDK Browser can load a little bit slower here, please wait. If there are no errors, that would mean that some application running in normal Windows boot is blocking communication between SDK Browser and Editor.某些应用程序可能会阻止SDK浏览器与编辑器之间的通信。要检查是否存在此问题，请引导至安全模式（例如， Windows 10安全模式（具有网络连接）），然后尝试运行SDK浏览器和编辑器。 SDK浏览器在这里的加载速度可能会稍慢，请稍候。如果没有错误，则意味着某些在正常Windows引导下运行的应用程序阻止了SDK浏览器与编辑器之间的通信。
If your problem still exists, address the support.如果问题仍然存在，请解决支持。
UNIGINE logs errors to the console and the main log file (stored in <UserProfile>/AppData/Local/Unigine_SDK_Browser for Windows or .local/share/Unigine_SDK_Browser for *nix systems), so you can check there for more information. UNIGINE将错误记录到控制台和主日志文件（存储在<UserProfile>/AppData/Local/Unigine_SDK_Browser中，用于Windows或.local/share/Unigine_SDK_Browser中，用于*nix系统），因此您可以在此处检查更多信息。
Performance Drop性能下降#
The Windows Defender Antivirus always-on protection feature can cause a significant performance drop. There are two ways to solve this issue: Windows Defender防病毒永远在线保护功能可能会导致性能显着下降。有两种方法可以解决此问题：
- Add an exclusion. You can make Windows Defender ignore certain directories and fix the issue.
To add an exclusion, perform the following:To add an exclusion, perform the following:
- Open Windows Security settings.Open Windows Security settings.
- Select Virus & threat protection.Select Virus & threat protection.
- Click Virus & threat protection settings.
Click Virus & threat protection settings.
- Click Add or remove exclusions option.
Click Add or remove exclusions option.
- Click the Add an exclusion button to see the types of content that can be excluded:
Click the Add an exclusion button to see the types of content that can be excluded:
- Add your exclusion following the on-screen directions.Add your exclusion following the on-screen directions.
Click Add or remove exclusions option.
Click the Add an exclusion button to see the types of content that can be excluded:
Add your exclusion following the on-screen directions.添加排除项。您可以使Windows Defender忽略某些目录并解决此问题。To add an exclusion, perform the following:要添加排除项，请执行以下操作：- Open Windows Security settings. 打开 Windows 安全性 设置。
- Select Virus & threat protection. 选择 Virus & threat protection.
- Click Virus & threat protection settings.
单击Virus & threat protection settings。 - Click Add or remove exclusions option.
单击Add or remove exclusions选项。 - Click the Add an exclusion button to see the types of content that can be excluded:
单击Add an exclusion按钮以查看可以排除的内容类型： - Add your exclusion following the on-screen directions.按照屏幕上的说明添加排除对象。
- Disable Windows Defender. This can be done in a number of ways, however, keep in mind that disabling the protection system makes your system unprotected from web threats. Therefore, ensure alternative protection.禁用Windows Defender。可以通过多种方式完成，但是请记住，禁用保护系统会使您的系统容易受到Web威胁的攻击。