herik.oliveira Posted June 8, 2013 Share Posted June 8, 2013 Hello, I have a small mistake when entering the Unigine Engine Editor. "Unigine Fatal Error: D3D11Render D3D11Render :: (): 10.0 Level feature is not supported" message that always appears when I want to enter the EDITOR. I do not know what else I think should have a solution for this error. I hope someone can help me, I will be very grateful :) Link to comment
frustum Posted June 8, 2013 Share Posted June 8, 2013 Switch to Direct3D9 render: "-video_app direct3d9" Or use OpenGL if your video card supports Shader Model 4. Link to comment
herik.oliveira Posted June 8, 2013 Author Share Posted June 8, 2013 how can i switch to direct3d9? Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 Then I switched to Direct3D9, but still giving the same error: ( I also put in opengl and made the same mistake. I do not know why not working: ( Link to comment
ulf.schroeter Posted June 9, 2013 Share Posted June 9, 2013 Please provide the log file from the bin directory. Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 This is the log from bin directory: <?xml version="1.0" encoding="utf-8" standalone="yes"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html><head> <title>Unigine log file</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <style type="text/css"> body { background: #1a242a; color: #b4c8d2; margin-right: 20px; margin-left: 20px; font-size: 14px; font-family: Arial, sans-serif, sans; } a { text-decoration: none; } a:link { color: #b4c8d2; } a:active { color: #ff9900; } a:visited { color: #b4c8d2; } a:hover { color: #ff9900; } h1 { text-align: center; } h2 { color: #ffffff; } .m, .w, .e, .f { padding: 3px; overflow: auto; } .m { background-color: #080c10; color: #b4c8d2; } .w { background-color: #839ca7; color: #1a242a; } .e { background-color: #ff9933; color: #1a242a; } .f { background-color: #ff0000; color: #1a242a; } </style></head><body> <h1><a href="http://unigine.com/">Unigine</a> log file</h1> <div class="m">03:26:45 Loading "C:/Unigine evaluation/bin/../data/demos/passage/unigine.cfg"...</div> <div class="m">03:26:45 Loading "Interface_x86.dll"...</div> <div class="m">03:26:45 Loading "dxgi.dll"...</div> <div class="m">03:26:45 Set 1680x1050 windowed video mode</div> <div class="m">03:26:45 Set 1.00 gamma value</div> <div class="m">03:26:45 Unigine engine http://unigine.com/</div> <div class="m">03:26:45 Binary: Windows 32bit Visual C++ 1600 Release Jun 7 2013</div> <div class="m">03:26:45 Features: OpenGL Direct3D9 Direct3D11 OpenAL XAudio2 XPad360 Joystick Flash Editor</div> <div class="m">03:26:45 App path: C:/Unigine evaluation/bin/</div> <div class="m">03:26:45 Data path: C:/Unigine evaluation/data/</div> <div class="m">03:26:45 Save path: C:/Unigine evaluation/bin/<br/>03:26:45 </div> <div class="m">03:26:45 ---- System ----</div> <div class="m">03:26:45 System: Windows 7 (build 7601, Service Pack 1) 32bit</div> <div class="m">03:26:45 CPU: Intel® Core2 CPU 4300 @ 1.80GHz 1800MHz MMX SSE SSE2 SSE3 SSSE3 HTT x2</div> <div class="m">03:26:45 GPU: Radeon X1600 Series 8.593.100.0/Radeon X1600 Series Secondary 8.593.100.0 x1</div> <div class="m">03:26:45 System memory: 1022 MB</div> <div class="m">03:26:45 Video memory: 512 MB</div> <div class="m">03:26:45 Sync threads: 1</div> <div class="m">03:26:45 Async threads: 2</div> <div class="m">03:26:45 </div> <div class="m">03:26:45 ---- MathLib ----</div> <div class="m">03:26:45 Set SSE2 simd processor</div> <div class="m">03:26:45 </div> <div class="m">03:26:45 ---- Sound ----</div> <div class="m">03:26:45 NULL</div> <div class="m">03:26:45 </div> <div class="m">03:26:45 ---- Render ----</div> <div class="m">03:26:45 Renderer: ATI R500 512MB</div> <div class="m">03:26:45 Direct3D11 desc: Radeon X1600 Series </div> <div class="f">03:26:45 D3D11Render::D3D11Render(): feature level 10.0 is not supported</div> <div class="m">03:26:47 Shutdown</div> </body></html> Link to comment
ulf.schroeter Posted June 9, 2013 Share Posted June 9, 2013 Please provide the command line including arguments you use to launch the application. You have to specifiy "-video_app direct3d9" as part of the command line arguments to get DirectX9 rendering engine Just as an example main_x64.exe -video_mode -1 -video_app direct3d9 -video_width 1360 -video_height 768 -video_multisample 1 -video_fullscreen 0 -sound 0 -sound_app openal -data_path ../ -system_script rde/rde-system.cpp Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 This version of c: \ Unigine evaluation \ bin \ main_x64.exe is not compatible with the version of Windows you are running. Check information for the computer system to determine if you need an x86 (32-bit) or x64 (64 bit) program and then contact the software manufacturer. Link to comment
ulf.schroeter Posted June 9, 2013 Share Posted June 9, 2013 simply replace main_x64.exe with main_x86.exe when running on 32-bit windows Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 ok the error "D3D11Render::D3D11Render(): feature Level 10.0 is not supported" no longer appears but now appears another. now appears this error: Xml::Load(): can't open "C:/Unigine evaluation/bin/unigine.cfg" file Cofing::Load(): can't open "C:/Unigine evaluation/bin/unigine.cfg" file Xml::Load(): can't open "C/Users/PC_User/.unigineaccount.xml" file Interpreter::Load(): can't open "rde/rde-system.cpp" file Engine::init(): can't load "rde/rde-system.cpp" system script Link to comment
silent Posted June 9, 2013 Share Posted June 9, 2013 herik.oliveira, Please try following command line to launch the editor: main_x86.exe -video_mode -1 -video_app direct3d9 -video_width 1024 -video_height 768 -video_multisample 0 -video_fullscreen 0 -video_resizable 1 -sound_app openal -data_path ../ -system_script core/unigine.cpp -editor_script core/editor/editor.cpp -console_command "editor_load" Thanks! How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 Oh Thanks Silent. Now it works! But I do not understand why he does not open normal Unigine Evaluation Kit Link to comment
silent Posted June 9, 2013 Share Posted June 9, 2013 I think default engine config can cause this problem on old GPUs. Could you please describe, step-by-step how did you try to start the editor at first time? Thanks! How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 I downloaded the Unigine Engine. when he had finished downloading I started installing the Unigine Engine. Before starting the installation an error occurred because there was a program called "Python27", I was searching in google. and found Python27 in version 2.7 then when the installation finished, I opened the Unigine engine starting the desktop shortcut. and then went into "Tools" "Run Unigine Editor". I did not touch anything which was "DirectX 11", "DirectX 9", "Open GL". Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 and whenever I try to open the Editor from the desktop shortcut of this error. Link to comment
silent Posted June 9, 2013 Share Posted June 9, 2013 To get rid of this problem run once any sample from (from samples browser) with DirectX9 renderer and quit. After that you will able to run editor without any issues. Sorry for the inconvenience. How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 appears when I make the same mistake error Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 ok I did it in this picture, but now so will run the Samples & Demos? Because the Editor does not work the same. Link to comment
herik.oliveira Posted June 9, 2013 Author Share Posted June 9, 2013 ooh now its work. thanks silentand ulf.schroeterand frustumreally helped me, I am very grateful, thank you. Link to comment
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