2.19.1.1 Random crash during init

[Amerio.Stephane]

Hi,

I randomly have this crash during the init of the engine (null pointer exception)

A simple relaunch of the app (absolutely same conditions) fix it most of the time. This random crash is always with the same call stack. Happens both in debug and release builds. We set a custom loading screen, but no custom code is associated with it beyond this:

//In AppSystemLogic::init
	LoadingScreen::setEnabled(true);
	LoadingScreen::setTransform(vec4{ 1,1,0,0 });
	LoadingScreen::setTexturePath("boot_screen_AUM.png");
	LoadingScreen::setText("<xy x=\"%50\" dx=\"0\" y=\"%50\" dy=\"0\"/>LOADING_PROGRESS");

Any way to help here?

 

[silent]

Hi Stephane,

We have a single bug report with a similar call stack, where the only affected GPU is the RTX 2070 Super. If you could send us parallel stack screenshot from Visual Studio by navigating to Debug → Windows → Parallel Stacks after the crash, it would help a us determine whether this is same case or not.

So far, we have not identified any workarounds for this issue, and we have consistently reproduced it with relative stability.

Thanks!

[silent]

Also it would be great to know additional system information, such as:

• CPU Model
• GPU Model and driver version
• OS version (including patch)

Thanks!

[Amerio.Stephane]

New crash

RTX3090 nvidia 566.36, PC is Dell5820 Tower, i9-10900X, Win10 22H2 (enterprise)

multistack attached.

[Amerio.Stephane]

Here I attach also the font file we use for the LoadingScreen. Who knows...

bitcrusher_condensed_bd.ttf

Edited 6 hours ago by Amerio.Stephane