cinetec_tech Posted December 19, 2014 Share Posted December 19, 2014 just tried 3dsmax 2013 x64 plugin. when i try to open the unigine utility . max crash everytime. Link to comment
silent Posted December 19, 2014 Share Posted December 19, 2014 Hi, Sorry, can't reproduce. I've tried to use plugins from Tools Pack (2.0 alpha preview) with 3ds Max 15,0 x64 and they are worked fine (UniginePath.dle / UnigineMesh.dle). Could you please send us a screenshot with information about your 3ds Max application? To do this: Run 3ds Max; Choose Help -> Autodesk Product Information -> About 3ds Max. Also, please, make sure that you don't have old plugins from previous Unigine versions (*.dlu / *.dle files). Thanks! How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
cinetec_tech Posted December 19, 2014 Author Share Posted December 19, 2014 hi silent: We are using 3dsmax 2013x64 on windows8.1. I copied both 2 dle files from alpha 2.0 to the 3dsmax plugin folder. The old dle is already removed. The unigine script also removed. Still crash my 3dsmax when hit the utility. Link to comment
silent Posted December 19, 2014 Share Posted December 19, 2014 I'm using Windows 8.1 version too, without any crashes. Have you tried to reinstall 3ds Max and copy the plugin files from the Tools package? Also, could you please tell what exactly version of 3ds Max are you using (please check the instructions in my previous post)? Thanks! 1 How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
cinetec_tech Posted December 20, 2014 Author Share Posted December 20, 2014 I use 3dsmax 2013 update 6. 15.0 product update 6 Link to comment
silent Posted December 22, 2014 Share Posted December 22, 2014 Hi, I've installed 3ds Max 2013 x64 with product update 6 and plugin from Tools package still working correctly. We still can't reproduce the crash. Do you use some custom plugins alongside with Unigine Mesh exporter? Thanks! How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
cinetec_tech Posted December 22, 2014 Author Share Posted December 22, 2014 hi silent: It's reproducible for me on 2 pc. one is win8.1 one is win7 both x64. I just copy the 2 plugins to the 3dsmax 2013 plugin folder. When click the uniginemesh utility button, max crash. Link to comment
silent Posted December 26, 2014 Share Posted December 26, 2014 Hi, Could you please try to use attached 3ds Max 2013 x64 plugins? We found the reason of this issue and it would be fixed in the next SDK update. Sorry for the inconvenience caused. 3ds_max_2013.zip How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
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