Remote desktop interaction with mouse is impractical

[Amerio.Stephane]

Hi,

When doing a remote desktop interaction, the mouse interaction doesn't behave as expected. For example, when right-click is pressed and the cursor moved in editor to look around (or in runtime with ig_debug 1 + F), it behaves as if the mouse acceleration was 100x.

You can easily replicate this with tools like NoMachine, or Lite-Manager. 

To give some context, I frequently have to connect to end-user PC through remote desktop tools, just to understand their issue or for first-response debug. And this mouse issue (which has existed since forever...) is plaguing our remote debug sessions.

Would you know of a workaround, or if this is something that can be addressed in a future version?

[silent]

Hi Stephane,

The issue is mostly related to the how Windows is handling mouse position during the RDP session. So far we have no good solution for this out of the box.

There are some clients that known to handle mouse differently, such as Parsec. Maybe RustDesk also will work, but that needs an additional testing.

Also some say that running Windows Magnifier on server (remote PC) prior the application launch fixes the mouse issue completely.

Thanks!