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Direct3D11 error: device removed


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Hi.

For some of our computers and some artworks we are getting Direct3D11 error: device removed errors.

We are chasing down potential sources of issues. One idea could be the driver version which is: 512.15

Without going too much in to details here, are you aware of this driver version causing UNIGINE crashes?

Cheers. Werner

Edited by werner.poetzelberger
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  • werner.poetzelberger changed the title to Direct3D11 error: device removed

Hi Werner,

We don't have any known issues with that driver.

However, each project is unique and some shaders combination can trigger GPU driver to hang. You can try to update GPU driver and if that doesn't help try to test your GPU with some benchmarks. Sometimes device removed can indicate that hw is not stable.

Ultimately you can swap hardware on this failure PCs to see if that's affects behavior somehow.

Thanks!

How to submit a good bug report
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FTP server for test scenes and user uploads:

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