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Can't import texture - err msg could be more explicit


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Hi,

Attached an fbx generating some errors during import. 

Test_model_2018_low_game.fbx

It seems there is an issue with texture.. but what exactly is going wrong?

[...]/shared_AH_test/Test_model_2018_low_game.fbx (0B): import started...
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_Diffuse.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_AO.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_Specular.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_Glossiness.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_Normal.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
ERROR:	Importer::importTexture: can't import texture "Test_model_2018_game_low_Reflection.png" in "asset://[...]/data/shared_AH_test/Test_model_2018_low_game.fbx".
[...]/data/shared_AH_test/Test_model_2018_low_game.fbx: import finished in 5.316228 seconds

image.png.11721c082bfb300b41737cd9c6127e3f.png

Do you reproduce?
Would you see smthg I'm doing wrong?

Regards,
Charles
 

image.png

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Hi, silly question but are textures files located in an "existing" relative or absolute path as stored in the .fbx? Otherwise importer probably just doesn't find them this file doesn't have embedded texture assets).

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Hi,

Now that you point it out yes you're maybe right...
This asset is demo one of Hum3D platform, and they provided textures in //.
So the fbx itself could be maybe better prepared.. or?

On Unigine side, simply err msg more explicit "can't import texture" -> "texture not found" or "texture unknown format" or..

Regards,
Charles

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Hi Charles,

If you have any doubts if the FBX is valid, you can use any other 3rd party FBX viewer and see how model is displayed here. For example, you can use FBX Review directly from Autodesk website:

Here's the results:

image.png

Probably the model itself is borked (wrong texture paths written into FBX).

Thanks!

  • Thanks 1

How to submit a good bug report
---
FTP server for test scenes and user uploads:

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