aargh Posted August 10, 2018 Share Posted August 10, 2018 (edited) Hi Today sdk browser does not show gui, license system works OK. Reinstall fresh browser from website did not help. Blank sdk window sits on taskbar... and nothing. Edit: log file contains UNIGINE SDK Browser Version: 1.9.7 (build: 7955) Features: USE_HASP, USE_BLACK_LIST [11:03:10:799][LS] Licensing server started at: 0.0.0.0:33333. [11:03:10:817] HaspDevice::init(): Usb dongle not found Why hasp ? Why server at 0.0.0.0 ? Aargh Edited August 10, 2018 by aargh Link to comment
morbid Posted August 10, 2018 Share Posted August 10, 2018 Hi aargh, may I ask you to give us additional info? Full browser log Update log dx_diag (just run dxdiag and save all data) OS version A screenshot of the blank window All log files are stored in \AppData\Local\UNIGINE_SDK_Browser. After sending us the log files please try to delete browser configuration files by removing the folder mentioned above. By the way, is there any chance that you've used multi-display setup and Browser just showed up on a different screen? Anyway, removing configs will fix this. Sorry for the inconvenience caused. How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
aargh Posted August 10, 2018 Author Share Posted August 10, 2018 Hi morbid Unfortunately, I deleted the logs before I read the forum sorry. Deleting the directory helped.Thank you for a quick response. Link to comment
morbid Posted August 10, 2018 Share Posted August 10, 2018 Okay, don't hesitate to contact us if the issue will show itself again. How to submit a good bug report --- FTP server for test scenes and user uploads: ftp://files.unigine.com user: upload password: 6xYkd6vLYWjpW6SN Link to comment
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