[SOLVED] [2.0] 3dsmax 2013 x64 plugin crash

[cinetec_tech]

just tried 3dsmax 2013 x64 plugin. when i try to open the unigine utility . max crash everytime.

[silent]

Hi,

 

Sorry, can't reproduce. I've tried to use plugins from Tools Pack (2.0 alpha preview) with 3ds Max 15,0 x64 and they are worked fine (UniginePath.dle / UnigineMesh.dle).

 

Could you please send us a screenshot with information about your 3ds Max application? To do this:

1. Run 3ds Max;
2. Choose Help -> Autodesk Product Information -> About 3ds Max.

Also, please, make sure that you don't have old plugins from previous Unigine versions (*.dlu / *.dle files).

 

Thanks!

 

[cinetec_tech]

hi silent:

   We are using 3dsmax 2013x64 on windows8.1. I copied both 2 dle files from alpha 2.0 to the 3dsmax plugin folder. The old dle is already removed. The unigine script also removed.

Still crash my 3dsmax when hit the utility.

[silent]

I'm using Windows 8.1 version too, without any crashes.

 

Have you tried to reinstall 3ds Max and copy the plugin files from the Tools package?

 

Also, could you please tell what exactly version of 3ds Max are you using (please check the instructions in my previous post)?

 

Thanks!

[cinetec_tech]

I use 3dsmax 2013 update 6.

15.0 product update 6

[silent]

Hi,

 

I've installed 3ds Max 2013 x64 with product update 6 and plugin from Tools package still working correctly. We still can't reproduce the crash.

 

Do you use some custom plugins alongside with Unigine Mesh exporter?

Thanks!
 

[cinetec_tech]

hi silent:

   It's reproducible for me on 2 pc. one is win8.1 one is win7 both x64. 

   I just copy the 2 plugins to the 3dsmax 2013 plugin folder. When click the uniginemesh utility button, max crash.

[silent]

Hi,

 

Could you please try to use attached 3ds Max 2013 x64 plugins? We found the reason of this issue and it would be fixed in the next SDK update.

 

Sorry for the inconvenience caused.

 

3ds_max_2013.zip